Do You Have Phone Bill Charges from Triton Global or Fastrack?

Phone ChargesHave you recently received an item on your phone bill from either Triton Global or Fastrack Global Billing Networks and are wondering why? Then please read on for a full explanation.

Triton Global Business Services Inc. is a billing services company which handles transactions between telephone-based service providers and your phone carrier. It is important to understand that we do not perform these services directly; we simply facilitate payment in much the same way as a credit card company would.

So, just as transactions and purchases performed via your credit card appear later on your credit card bill, our clients’ use our payment system to allow them to charge directly via phone, adding the charge to your telephone bill instead.

So, when you see a charge from Triton Global or Fastrack Global Billing Networks Inc. on your bill it is because you have used a premium telephony service which uses our company to process its billing transactions.

Examples of these services may be online charges for digital goods (e.g. downloads for your mobile) and services or traditional telephony services such as directory assistance services or long distance services.Read More…

Meet Triton Global at World Telemedia 2013, Amsterdam, The Netherlands

World Telemedia 2013 AmsterdamTriton Global will be attending this event and is currently scheduling meetings with Mobile and Fixed Line Payment Providers, Premium Service Providers, Interactive Media Companies and Content Publishers.

During our meetings we will be focusing on our direct carrier billing product, “Pay by Phone” which provides Triton clients with web, WAP and in-app payments In Canada.

Pay by Phone is a fully “white label” service and so clients are assured of full brand protection. A single integration allows access to almost 25 million mobile subscribers in Canada with unprecedented consumer conversion rates.

Our premium Fixed Line service is also a complete “white label” solution which allows access to more than 20 million fixed line subscribers.

All traffic is carried on our own private coast-to-coast network and we offer complete transparency with 24/7 secure access to our online reporting platform where you can view all transaction in real time. We also manage all carrier relations and customer service on our client’s behalf.

Schedule a Meeting

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Meet Triton Global at Apps World 2013, London, UK

Apps WorldDeveloper Conference & Exhibition: Now in its 4th year, Apps World has grown to be the leading global multi-platform event in the app industry. This year’s Earls Court 2 event is set to be the biggest yet with over 250 exhibitors and over 8000+ attendees including developers, mobile marketers, mobile operators, device manufacturers, platform owners and industry professionals registered for two days of high level insight and discussion. With 12 targeted workshop tracks, speed meeting, one-to-one meetings, parties, and awards the event will be tackling a spectrum of issues across the app ecosystem.

Triton Global will be attending this event in London and we are currently scheduling meetings with Mobile Payment Providers, Developers and Mobile Marketers.

During our meetings we will be focusing on our direct carrier billing product, “Pay by Phone” which provides Triton clients with web, WAP and in-app payments In Canada.

Pay by Phone is a fully “white label” service and so clients are assured of full brand protection. A single integration allows access to almost 25 million mobile subscribers in Canada with unprecedented consumer conversion rates.

All traffic is carried on our own private coast to coast network and we offer complete transparency with 24/7 secure access to our on line reporting platform where you can view all transaction in real time. We also manage all carrier relations and customer service on our client’s behalf.

Schedule a Meeting

To schedule a meeting please fill in the email form below and we will respond as soon as possible.

Your Name (required)

Mobile Phone Number (required)

Your Website (required)

*Be sure to include the http:// at the beginning.

Your Email (required)

Subject

Your Message

From IVR to IVVR/ITR – Empowering Next Generation Voice and Video Services

Triton Global Hosted IVR ServiceInteractive Voice Response (IVR) is a telephony technology that allows interaction from callers who respond to IVR prompts by voice response or pressing touch tone digits. The IVR can automatically respond with pre-recorded audio to further direct callers how to proceed and can be engineered to support any function that can be broken down into a series of menu choices.

Legacy Interactive Voice Response (IVR) systems came into prominence during the 1980’s and since then have become ubiquitous. The systems allowed enterprises to create a multitude of self-help telephony applications and automated responses which resulted in major cost savings and more consistent service and support. The systems scale well and can handle large call volumes.

More recently the IVR has evolved to Interactive Voice and Video Response (IVVR) which also allows automated video content and video calling.Read More…

CALLVM Canada Press Release July, 2013

#CALLVM a New Service from Triton and CVM Communications solves the problem of that difficult or awkward mobile phone conversation you would rather not have.

The essence of the service is that you call a mobile number bypass the ring and go directly to the called party’s voice mail.

How many times have you been apprehensive about making that phone call you’d rather not and wished for a voicemail greeting as you dialed?

CallVM_B

With #callvm from Triton Global Business Services Inc. in partnership with the inventor of the technology, CVM Communications Canadian mobile subscribers on Bell, Rogers, TELUS and Videotron networks can do just that.

You know exactly why this product is inspired. It strips away the clumsiness of a voice-to-voice call you would rather not make while still being able to claim you attempted immediate and direct communication.

For these awkward or uncomfortable moments of communication, you can envision the service for:

  • Avoiding a meeting
  • Making excuses to your boss
  • Divorced or former partner communications
  • “Duty” calls to chatty friends and relatives
  • A morning-after apology
  • Cancelling or postponing an appointment
  • Comedic, joke or prank calls to friends
  • Many more somewhat “quirky “applications

“We are delighted to partner with Triton to bring this product to Canada” commented Fred Francq, President of CVM Communications. “We have been very successful in delivering the service in the USA and we look forward to similar success in Canada. #CALLVM is certainly unique and definitely a somewhat quirky product” stated Martin Grace VP of Sales and Marketing at Triton Global, “it’s brilliantly conceived and well positioned for those trying but necessary communications”.

When you dial #CALLVM, you are prompted to enter the number you wish to call and once through to the voice mail leave a message in the normal way. The cost of the service is only $1.00 per call and the payment is charged to the mobile user’s monthly mobile phone bill.

Triton Global is a leader in providing carrier direct billing services in Canada and focuses on servicing clients who provide high value digital goods and services to the consumer.

CVM Communications designs and distributes call to voicemail solutions using cutting edge technologies and infrastructure to support high capacity/high volume traffic.


CALLVM Canada Communiqué De Presse Juillet, 2013

Né d’un partenariat entre Triton et CVM Communications, le #CALLVM est un nouveau service qui permet à tout un chacun d’éviter cette conversation téléphonique tant redoutée.

La valeur de ce service tient dans sa capacité à accéder directement à la messagerie vocale de votre correspondant sans faire sonner son téléphone portable.

Pourvu qu’il ne réponde pas! Cela ne vous rappelle-t-il pas quelque chose? Combien de fois avez-vous secrètement espéré tomber sur son répondeur alors que votre appel sonnait dans le vide?

#CallVM

Avec le #CALLVM, vous avez l’assurance de déposer votre message à chaque appel! Présenté par Triton Global Business Services Inc. et CVM Communications Corp, ce service est disponible sur les opérateurs suivants: Bell Mobility, Rogers, TELUS et Vidéotron.

Un produit que tout le monde attendait depuis longtemps! Pour en finir définitivement avec ces discussions téléphoniques bizarres ou stériles. Vous pouvez ainsi appeler le #CALLVM depuis votre mobile pour toutes sortes de raisons, comme par exemple:

  • Se faire porter absent pour une réunion
  • Présenter des excuses
  • Communiquer avec votre ex
  • Eviter une personne trop bavarde
  • Avertir votre bureau d’un retard probable
  • Annuler un rendez-vous
  • Faire une blague au téléphone
  • Et plus encore…

“Nous sommes ravis de cette collaboration avec Triton. Il n’y avait pas d’autre partenaire à nos yeux pour lancer ce produit au Canada” a déclaré Fred Francq, Président de CVM Communications. “Nous avons connu le succès grâce à ce produit aux Etats Unis et nous nous attendons au même accueil de la part du public canadien” a-t-il rajouté. Par ailleurs “le #CALLVM est certainement l’un des produits les plus originaux et uniques sur lequel nous ayons travaillé jusqu’à ce jour ” devait commenter, à son tour, Martin Grace Vice-Président, en charge des ventes et du Marketing chez Triton Global, “C’est brillamment conçu et parfaitement positionné pour ceux qui doivent affronter ces appels téléphoniques embarrassants”.

Quand vous appelez #CALLVM, vous êtes invité à composer le numéro de téléphone de votre correspondant puis vous êtes ensuite instantanément connecté à sa boite vocale. Le cout de ce service n’est que de $1.00 par appel, débité automatiquement sur la facture téléphonique de l’abonné.

Triton Global est le leader Canadien de la monétisation sur mobile et sur internet. Il propose des solutions clef en main pour les acteurs du monde digital et des services aux consommateurs.

CVM Communications, spécialiste du mobile et voicemail-marketing, conçoit, édite et distribue des services d’information et de promotion à destination du grand public et des professionnels

Carrier Direct Billing in Canada

Payment Providers today operate in a crowded and challenging market sector and the acquisition of new carrier connections and countries is essential to expand into global markets and continue to remain relevant and profitable. That’s where we come in; Triton Global takes the pain out of carrier connections in Canada with one simple integration for web, mobile web and in-app payments. We protect your brand working in the background seamlessly with a complete white label solution. This allows you to concentrate on more populous and significant markets while yet securing a strong presence in an important and highly active market – Canada.

carrier-direct-billing

A Visual Guide To Mobile Payments History

A Visual History of Mobile Commerce & Payment Systems
This fantastic infographic vividly exhibits a complete and concise history of mobile payments and mobile commerce applications from the beginning of the mobile e-commerce era at the end of the 1990s with the first SMS payments, right through to WAP, the rise of smartphones, near field communications and the mainstream adoption of mobile as the payment system of the future.

Meet Triton Global at the Mobile World Congress, Barcelona

Mobile World Congress 2013Meet Triton Global at the Mobile World Congress, 25th Feb – 28th Feb 2013 Barcelona, Fira Gran Via.

From the 25th – 28th 2013, the GSMA Mobile World Congress billed as the largest exhibition and conference in the mobile industry will take place in Barcelona’s Fira Gran Via.

Triton Global will be attending this event and is currently scheduling meetings with Mobile Payment Providers, Publishers and Developers. During out meetings we will be focusing on three exciting mobile centric products:Read More…

Triton Global announces Canadian Carrier Direct Billing for Android Apps

Android App Payments CanadaAccording to a poll by Ipsos Reid Canadians are increasingly choosing Android based devices. The polling company conducted a number of surveys between January 2011 and August 2012. In that period users of Android smartphones grew from 26 % to 36%.In the same period apples iPhone went from 23% to 29%. Blackberry’s share declined from 41% to 27%.

With Android apps growing exponentially in the Canadian market, providing a simple single click payment option in-app delivers high value to alternative payment providers and application developers. The ability for end users to have a quick and easy checkout has a dramatic impact on conversion rates. The fewer steps that are in the checkout process the better and Triton’s single click solution using carrier direct mobile billing is an ideal fit letting consumers purchase digital content, unlock functionality in an app, pay for one-time charges, or add almost anything to the application experience.Read More…

Call Voice Mail – “Skip the Ring” and go direct to Voice Mail

Triton has partnered with CVM Communications to promote and market a unique and innovative product that allows a consumer to deliver a message to another mobile users voice mail bypassing the ring altogether.

If you’ve ever been apprehensive making a phone call and anxiously wished for a voicemail greeting as you dialed, you know exactly why this application is a brilliant concept. It eliminates the awkwardness of a voice-to-voice call while still providing the opportunity to claim to have attempted direct communication.

The service is available in Canada across the networks of Rogers, Bell, TELUS and their affiliates and also Videotron. It is positioned for casual one to one communications. Consumers simply call #callvm (#225586) and are connected to the service where they follow a simple set of instructions to leave their voice mail.

A variant of this product is a service that is designed for mass voice communication, where a prerecorded message is delivered to multiple mailboxes. Conventionally, the method of delivering such messages is an auto-dial robot call or call center agents calling numbers randomly which is more often than not considered an intrusion. By contrast, our service – Voice Mail Direct – is non-intrusive and instead delivers the complete message in an intimate yet immediate fashion.

The service is positioned for such applications as:

  • Political parties contacting voters
  • Celebrities reaching out to their fan base
  • Retailers inviting customers to an event
  • Clubs, societies, groups and organizations seeking to update members or employees.

For more information you can view our Call Voice Mail product page and datasheet or contact Triton Global Sales.