Privacy Statement

What this Privacy Statement Covers

This Triton Global Business Services Privacy Statement is applicable worldwide and covers how Triton Global Business Services treats personal information collected by us through the majority of our websites, through Triton Global Business Services Solutions, and offline. It does not apply to those sites that do not display or link to this Privacy Statement or that have their own privacy statements (including those listed in our Links section). In addition, there may be supplemental information for particular Solutions as listed at the right (“Supplements”). Please read the Triton Global Business Services Privacy Statement below, the Supplements and those privacy statements of all the websites you visit.

Collection of Your Personal Information

We will always tell you before we collect any Personal Information from you and will inform you of the purpose of the collection. “Personal Information” is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, credit or debit card number, title, occupation, and other information required to provide a Solution, or carry out a transaction that you have requested. On some of our websites, we may collect third-party Personal Information such as name, email and phone number, and we will assume that you have the
third party’s permission to provide us the information. This information is only collected and used for the purpose it was intended. Some of the reasons we collect your Personal Information include:

  • Registration for an account or solution
  • Requesting information about us or our solutions
  • Use of certain features of our solutions
  • Requesting service and support for our Solutions and providing such support
  • Registration to attend a seminar or webinar
  • Participation in an online survey
  • Participation in discussion groups or forum
  • Registration to membership programs
  • When you apply for a job

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Uses of Your Personal Information

We will only use your Personal Information in the way we specified when it was collected. We will not subsequently change the way your Personal Information is used without your consent. Some of the ways we may use your Personal Information include to:

  • Keep you up to date on the latest Solution announcements, software updates, software upgrades, system enhancements, special offers, and other information
  • This may occasionally include information from other companies about products and services that can add value to your Triton Global Business Services solutions
  • Provide support and assistance for our solutions
  • Provide the ability view protected content
  • Provide the ability to contact you
  • Provide customer feedback and support
  • Provide and administer marketing or promotional activities on our websites
  • Conduct questionnaires and surveys in order to provide better products and services to our customers and end users
  • Support recruitment inquiries
  • Allow you to forward information to another individual, such as a friend or co-worker who you believe is interested in receiving the information.
  • Meet contract obligations.

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Access to and Accuracy of Your Personal Information

We need your help in keeping your Personal Information accurate and up to date. Please notify us of any changes to your Personal Information.

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Communication Preferences

Each promotional email from us includes instructions on how you can unsubscribe from that particular mailing. You may also unsubscribe from various promotional communications by sending a message via our Customer Support contact form. Please be sure to include your name, email address and specific relevant information about the material that you no longer wish to receive.

Non-personal/Anonymous Information Collection

In some instances Triton Global Business Services may collect non-personal (aggregate or demographic) data through cookies, web logs and web beacons. This information is used to better understand and improve the usability, performance and effectiveness of the website. Please read the “Cookies” section below for more information.

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Sharing Your Personal Information

We do not sell, rent, share or trade your Personal Information to third parties for marketing purposes unless you have granted us permission to do so. We may share your Personal Information within Triton Global Business Services or any of our worldwide subsidiaries for purposes of data processing or storage.

We may also share your Personal Information with business partners, authorized third-party agents or contractors in order to provide a requested service or transaction, registration and providing customer support.

We may respond to subpoenas, court orders, or legal process by disclosing your Personal Information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims and use your Personal Information in this regard as appropriate.

We may collect and possibly share Personal Information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected or potential fraud, brand protection matters (such as gray market sales or use of Triton Global Business Services’s trademark without a license), situations involving potential threats to the physical safety of any person, violations of Triton Global Business Services’s terms of use,
or as otherwise required by law.

While navigating our websites or Solutions you may be directed to content or functionality that is hosted by a third-party supplier. This may be done to host special events, such as contests. When information is collected on behalf of Triton Global Business Services exclusively, this Triton Global Business Services Privacy Statement will be referenced on the website and will govern how your information is used. For other, non-Triton Global Business Services websites, the website owner’s privacy statement will be referenced.

We will ask for your consent before we use or share your information for any purpose other than the reason you provided it or as otherwise provided by this Triton Global Business Services Privacy Statement.

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Security of Your Personal Information

Triton Global Business Services is committed to protecting the Personal Information you share with us. When we transfer sensitive personal data over the internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. However, no method of transmission over the internet, or method of electronic storage is 100% secure.

Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.

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Use of Cookies and other Web Technologies

Like many websites, Triton Global Business Services uses automatic data collection tools, such as cookies, embedded web links and web beacons.

These tools collect certain standard information that your browser sends to our website such as your browser type and the address of the website from which you arrived at our website. They may also collect information about your Internet Protocol (IP) address (a number automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer, which is a unique address assigned to your PC by your Internet Service Provider or Information Systems Department on a TCP/IP network) and clickstream behavior (for example, the pages you view and the links you click). These tools help make your visit to our website easier, more efficient and more valuable by providing you with a customized experience and recognizing you when you return.

Our website includes widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the widget.

Cookies may also be set by the widget to enable it to function properly. Information collected by this widget is governed by the privacy policy of the company that created it. Our widget may have an import contacts feature to help you email your contacts. At your request we will search your email address book to help you import your contacts to our website.

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Supplementing Information

From time to time we may supplement Personal Information collected on our website with information from other commercially available sources that we deem credible, such as business contact databases. This is to help us maintain the accuracy of the information we collect and help us provide a better service.

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Linked Websites

Our websites and Solutions may provide links to other third-party websites and services which are outside our control and not covered by this Triton Global Business Services Privacy Statement. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to review the privacy statements posted on these (and all) sites you visit.

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Children’s Privacy

Triton Global Business Services does not knowingly collect Personal Information from children under the age of 13. If we learn that we have collected Personal Information on a child under the age of 13, we will delete that data from our systems. Triton Global Business Services encourages parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:

    • Teach children never to give Personal Information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
    • Know the sites your children are visiting and which sites are appropriate.Look for website privacy policies and know how your child’s information is treated.
    • Please visit the FTC’s website for more tips on protecting children’s privacy online.

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Consent to Transfer, Processing and Storage of Personal Information

We may transfer your Personal Information to Triton Global Business Services in the United States of America, to any Triton Global Business Services subsidiary worldwide, or to third parties acting on our behalf, for the purposes of processing or storage, and by providing any Personal Information to us you fully understand and unambiguously consent to the transfer, processing and storage of such information in Canada.

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Questions or comments?

We value your opinions. Should you have any privacy-related questions or comments related to this Triton Global Business Services Privacy Statement please contact customer support.

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Updates to this Triton Global Business Services Privacy Statement

Triton Global Business Services may update this privacy statement at any time, so please review it frequently. We will post a notice to this policy and the home page link whenever this privacy statement is materially changed so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of the Triton Global Business Services website after any change will signify and confirm your assent to those changes.